Let us know how we did! As part of our dedication to providing the best mortgage advice possible, we want to ensure our services are working for you. If you’ve used any of our services and would like to help us improve in the future, please fill out the form below and send it back to us.

Full Name

Email Address

Town

Date

Next

Adviser Name

Do you feel that your Adviser obtained sufficient information regarding your personal and financial circumstances prior to making a recommendation regarding this transaction?

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

Do you feel that you and your Adviser fully discussed your understanding of Mortgage Risk and that your recorded attitude to risk matches the product you have chosen?

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

Do you feel that your Adviser explained the products recommended clearly and in terms which you could understand?

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

The interaction of your adviser with other professionals (e.g. accountant/solicitor) was

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

Do you feel that the Key Facts Illustration provided, detailed accurately the terms of the product recommended?

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

BackNext

The initial contact with the firm was

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

The clarification and explanation of how the firm was to be paid was

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

The way you were dealt with if you had to contact the our offices for any reason was

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

The clarity of any letters, brochures and any other documentation provided to you was

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

The timing and arrangements made to conduct a review with you was

---Better Than ExpectedAs ExpectedBelow ExpectedN/A

BackNext

Please detail any aspects of the service provided by your Adviser which might have been improved?

Would you recommend our services to family or friends?

---YesNo

Testimonial & Comments

Can we publish your Testimonial?

---YesNo